What information we collect
In order to fulfill the request and enhance the user experience, we collect a range of information that users provide voluntarily and involuntarily. Voluntarily, users provide their basic details including name, email, phone number, address, card details and more to access, avail and participate in our offerings, which includes subscribing to our newsletters, paying for our products, customizing your orders and getting delivery. These details are stored safely to facilitate and enhance further communication between us and users. In addition, we may also collect a few other personal information, as and when needed, if deemed fit to improve our efforts to better serve users. Note, the information you provide at the time of registration, like card details, address and phone number, you can always change them for better accuracy directly from your profile. Or, you can contact us to provide you with more assistance in the update process.
How we use your information?
The information we collect, which users provide voluntarily and involuntarily, are used in a number of ways—all meant to facilitate user access to our offerings, to fulfill user orders, and to enhance user experience. When you subscribe, the personally identifiable information collected is used to enable communication. When placing an order, the personally identifiable information you provide, they are used to meet your request; to place sales order and to make product delivery. In addition, they are also used to resolve disputes, address queries and troubleshoot problems. The information that cookies collect, they are used to enhance user experience. We use the information to improve various aspects of our offerings – like the site’s design and content – to customize the user experience and deliver them a higher level of satisfaction.
How do we protect your information?
We take all the possible measures to ensure that the information we collect, in any way and form, provided by users voluntarily or involuntarily, are safe and secured at all cost. Our infrastructure is highly robust, up to date all the time and in sync with global standards, that ensures maximum data protection. We use the best tools and procedures that add more layers of security to user data. Aside from regular automated checks, to prevent data leakages, data theft and other cyber offenses, we also conduct manual tests of our system from time to time by qualified security experts. So, in short, all the information we collect remain safe and secured.
We promise to never disclose the collected information of our users. The data we collect is never shared, nor sold, with anyone. However, circumstances may come when we may have to share information with law enforcement and regulatory bodies, if ordered by judicial authorities, to supplement legal proceedings and investigations. Even in such instances though, we assure to use the best judgment to never jeopardize the privacy of our users. Aside from this, to offer our services and products to users, we may naturally share user information to trusted and globally recognized third-parties – with reasonable restrictions to entirely protect our users’ right of privacy – which includes, but not limited to, advertisers, sellers, internal service providers,
If you have any question or need more information, contact us today.